Privacy Policy – LVN Law

Introduction to Our Privacy Pledge

At LVN Law, the protection of your privacy and personal information is critically important to us. As your law firm, we pride ourselves on our commitment to confidentiality and transparency in all areas of our practice. The purpose of this Privacy Policy is to inform you of how LVN Law gathers, uses, protects, preserves, and administers the data you provide us with. As a prospective client seeking assistance, or an existing client placing your trust in us in order to obtain thorough legal counsel, we want you to rest assured that your data will be used appropriately, within the bounds of existing and applicable laws and ethical rules. Please read this policy carefully, and feel free to contact us directly at (726) 214-1283 or at [email protected] with any questions or concerns you may have.

Who We Are

Based in San Antonio, Texas, LVN Law is a professional law firm offering complete representation to clients and businesses throughout the nation. Employment Law, Contract Law, Consumer Protection, Real Estate Law, Corporate Law, IP and Dispute Resolution are amongst the legal services provided by the experienced attorneys at LVN Law. Built on foundations of integrity, professionalism and client advocacy, LVN Law helps clients to navigate legal complexities whilst placing transparency and a commitment to continued support at the forefront of their practice.

Address	4000 N Loop 1604 W Ste 20, San Antonio TX 78257
Phone	(726) 214-1283
Email	[email protected]
Website	https://luatlvn.com/

Scope and Purpose of This Privacy Statement

This Privacy Policy covers all personally identifiable information collected by LVN Law via the website (https://luatlvn.com/), in-person meetings, telephone calls, email communications and/or any other method used for engagement with clients or prospective clients. This policy describes how we collect, store, use and disclose your information in relation to our legal services and other activities. By interacting with LVN Law you agree to be bound by this policy.

Information We Collect

LVN Law gathers certain types of information to provide our legal services and meet our professional obligations. The following are examples of information we gather for our ordinary business purposes:

Personal Identifiable Information (PII): such as your name, address, phone number, email address, birth date, Social Security number, and government-issued numbers.
Business Information: such as the name of your business, business address, tax identification number(s), and information about how you do business.
Legal Matter Information: such as information related to your legal matter, including contracts, agreements, court filings, evidence, and correspondence related to your legal matter.
Financial Information: such as billing and payment information, bank account numbers (as necessary to process payment), and related financial records.
Communication Data: such as the information pertaining to your communications with our attorneys or staff, including emails, phone number, notes from phone consultation or in office appointments, and communications sent through the contact form on our website.
Website Usage Data: such as information relating to your use of our website including IP address, browser type and version and device used to access the site, referral source and cookies or other tracking technologies to enhance the site experience, and improve performance.

How We Collect Your Information

We may collect personal and business information from the following sources:

In-person interaction: When you contact us through the phone, email, or our website to arrange a consultation or obtain legal services.
Online submissions: When you fill out details on any forms hosted on our website (for example, when you contact us via a contact form or request a consultation).
Documents: When you provide us with any files, contracts, or evidence that may be relevant to your case.
Third parties: Upon your agreeing, we may ask for or be provided information about you by third parties such as courts, government agencies, opposing counsel, or even your family.
Automated technologies: Cookies and analytics we receive and use to monitor website usage and which assist us in delivering you our services online.

Why We Collect and Use Your Information

LVN Law uses and collects information for the following purposes:

To provide you with legal advice, representation, and services specific to your requirements.
To communicate with you about your case needs, consultations, bills, and updates.
To identify you by confirming your identity and to deter fraud or impermissible access to case files and records.
To process payments received, complete matters billed, respond to billings, and comply with our contractual requirements.
To comply with applicable laws and regulations law. This includes laws governing attorneys and law firms specifically.
To improve our services, your website function, or your client experience by studying website usage statistics or patterns.
To respond to your request for information, inquiries, or needs.
To keep records for internal administrative purposes relating to risk management and auditing.

Legal Basis for Processings Your Information

As a law firm LVN Law will process your personal information based on the following legal bases:

Contract performance: When you engage LVN Law for legal services, personal data will be processed to deliver on that agreement.
Legal obligation: LVN Law is committed to acting in compliance with state and federal laws and bar association requirements, both of which may require the collection and storage of certain information.
Legitimate interests: Where appropriate, LVN Law will process information to assist in delivering services, securing IT systems or administering its business, as long as there are not overriding interests or rights and freedoms that require processing instead.
Consent: In the specific cases where consent is needed, LVN Law will ask for consent before collecting or using said information. When collecting said consent, LVN Law will also let you know how the information you are consenting to use will be used.

How We Share Your Information

LVN Law protects your data tightly, and will only release it in these circumstances:

Within LVN Law: We will give access to your data to authorized attorneys and staff who need to know about your matters to provide legal services or billing.
To third parties who provide services to us: We will allow trusted third parties providing administrative, technology, or payment processing support to access your data. These third parties are bound by contract to maintain the security and confidentiality of our information.
To opposing parties, courts, or government agencies: We will only exchange data as needed to protect your legal rights and only with your knowledge and consent, unless a court orders disclosure.
To comply with the law: We will disclose information if required to do so by law or regulation or to protect our legal rights or the rights of others.
Business transfers: We may transfer your information if we undergo a business transfer (e.g., merger, acquisition, sale) or other similar transaction. In such a case, your information will continue to be stored under the same protection described above.

How We Safeguard Your Information

LVN Law uses reasonable security measures consistent with industry standards to protect your information from unauthorized use, disclosure, alteration, and destruction. Our data security practices include:

Secure physical and electronic storage: Client files, whether paper or electronic, are stored in secured facilities or encrypted databases.
Limits on access: Only qualified and authorized employees have access to confidential client information. Access to client information is regularly monitored and reviewed.
Secure communications: We effort to use encrypted email and file transfer whenever possible.
Staff training: Our staff members are regularly trained on confidentiality, privacy laws, and cybersecurity best practices.
Ongoing monitoring: We continuously review and update our systems to identify vulnerabilities in our security procedures.

While we take commercially reasonable security precautions, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information as no level of protection is perfect.

Data Retention: Our Retention Policy

LVN Law holds your personal and case-related information as long as necessary to fulfil the purposes for which such information was collected, for legal and regulatory purposes, to resolve disputes, and enforce our agreements. We generally keep legal files and communications for a minimum of 7 years from the date of your case’s final disposition, or as otherwise required by law. After that time, information is securely disposed of or anonymized. You may request that we securely dispose of your information sooner, subject to legal or other professional obligations.

Your Rights and Choices Related to Your Information

As our client or website visitor, you have rights with respect to your personal information:

Access: You can ask us if we hold any of your personal data and request a copy.
Correction: You may request that we correct, complete, or update any incorrect or incomplete data.
Deletion: You may request deletion of your information subject to legal obligations we may have.
Restriction: You can request that we restrict the processing of your personal information under certain circumstances.
Portability: If applicable, you may request a copy of your data in a portable format.
Objection: You may object to the processing of your personal information for certain purposes, including direct marketing.

To exercise any of these rights, please contact us at [email protected] or (726) 214-1283. We will endeavor to respond to your requests in accordance with applicable law and ethical rules.

Cookies and Web Analytics

Our website at https://luatlvn.com/ uses cookie files and similar tracking technologies to enhance your network usage experience, monitor web analytics, and improve our services. Cookies are files stored on your computer to help us recognize you, remember your website preferences, track site traffic trends, collect total and anonymous statistics on site visits and other data. We may also use third party analytics providers, such as Google Analytics, to monitor the use of the website by our visitors. You can manage cookies through your browser settings; however, if you disable cookies on your browser you may inhibit or hinder functionality on this site. We do not deploy cookies or tracking technology to collate data consisting of personally identifiable information, and we ensure that all data collected through analytics is as anonymous as possible. For more information, please refer to our Cookie Policy.

Confidentiality and the Attorney-Client Privilege

Maintaining the confidential nature of our attorney-client communications is an essential duty all attorneys owe to clients at LVN Law. Any information you share with the firm in the normal course of seeking legal advice or representation is protected by the attorney-client privilege and is used consistently with applicable law and rules of professional responsibility. Our attorneys and staff will not disclose privileged information to any third-party without your consent. Confidential communications will not be shared unless required by applicable law or court order. Further, we apply this standard to all staff and service providers assisting us with the delivery of legal services.

Privacy of Children

LVN Law does not knowingly collect information from individuals who are under the age of 18 unless necessary in the course of pursuing appropriate representation of minors in legal matters where such representation is with the consent and guidance of a parent or guardian. If you have reason to believe we have collected information of a minor without the appropriate authority, please let us know by contacting us promptly at [email protected] so we can see what we need to do.

Third Party Websites and other External Links

Our website may include links to third-party websites which are provided for your convenience or reference. LVN Law does not control the privacy, security, or content of any third party that may be linked to our site. We recommend that you review the privacy policies of third party sites to which you link before providing them with personal information. This Privacy Policy only covers information collected by LVN Law.

International Client Visits / Data Transfers

LVN Law may be rendering services to clients or parties located outside of the United States, and from time to time may maintain information you provide in other jurisdictions. If you provide information which we transfer into or out of a jurisdiction other than the United States, then we will take reasonable steps to ensure that your information is treated in a manner consistent with applicable law and this policy. The submission of your information constitutes your consent to any such transfers requisite to legal representation.

Marketing Communications

When we send you information about LVN Law services, periodic newsletters, service announcements or other marketing materials, we will only do so if you requested the information or opted in through our website, or during a consult with us. You may unsubscribe from future marketing correspondence at any time by following the unsubscribe instructions contained within the e-mails we send to you or by contacting us at [email protected]. We do not rent or sell your contact information to third parties for the purposes of marketing.

Changes to This Privacy Statement

LVN Law may change this Privacy Policy at any time to reflect changes in practices, technology and applicable law. Revised Policy will be posted on our website with the effective date of the update. You should review this policy from time to time so that you understand how we protect your information. Your continued use of our services or our website constitutes acceptance of the changes.

How to Contact Us

If at any time after reviewing this Privacy Policy you have questions or concerns about the Privacy Policy, please contact:

LVN Law
Mailing address	4000 N Loop 1604 W Ste 20, San Antonio TX 78257
Phone number	(726) 214-1283
Email	[email protected]
Website	https://luatlvn.com/

The office staff is happy to help solve your concerns about privacy.

Your Consent and Acknowledgment

By accessing LVN Law’s website or contacting LVN Law through the website, telephone, e-mail or in person, you acknowledge that you have read, understood and agree to the terms of this Privacy Policy. Your confidence is a very important element of our relationship with you, and we want you to know that we will work hard to keep and protect it along the way. That said, if, for any reason, at any time, you have questions or concerns about our practices, policies or procedures of LVN Law, or wish to obtain more detailed information, please contact our office.

Conclusion: Our Pledge to You

LVN Law takes the security and confidentiality surrounding your personal information extremely seriously. Privacy, confidentiality and ethical legal service are paramount to LVN Law and we maintain an ongoing review of our policy and security practices to assure appropriate care is taken with your matter. We appreciate your trust in LVN Law and you are invited to contact us at (726) 214-1283 or [email protected] to discuss legal matters or any of our privacy policies. Your trust and peace of mind is very important.